Hospitality

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Wi-Fi Solution For Single & Chain of Hotels and Resorts

As per the recent study, 63% of business travelers globally check the availability of Wi-Fi services prior to booking a hotel, while 24% assume a hotel has internet. If majority of travelers are making hotel bookings based on Wi-Fi availability, providing them with such a service will ensure more customer loyalty. The aim of the hospitality industry is always to offer best-in-class services for the guests visiting the hotel. Hotel wifi service is a basic amenity in the guest’s check list. Hotels are in need of comprehensive wifi hotspot software that manages high speed internet access for guests, allows fair distribution of bandwidth, pre-integrated system with hotel PMS integration, and unified hotel internet billing system, to offer smooth internet services to guest for meetings, conferences, seminars, events, etc.

Hotel Hotspot Software, Internet Access Control, PMS Integration, Bandwidth Management and Customizable Login Solution

24online Hospitality Internet Access (HIA) management solution, offers the most comprehensive and unified hotel internet billing solution as well as hotel bandwidth management solution for single and chain of hotels. 24online HIA has been designed and developed specially for the hospitality with features like access control, bandwidth management, guest management, AAA, internet billing, service management etc. 24online HIA is smart enough to restrict unauthenticated traffic from accessing the internal network, and allow only authenticated traffic to surf the internet. 24online HIA is integrated with all well-known Property Management Systems (PMS) in the market. 24online access controller is ideally offered as stand-alone solution with loaded features, but it also offers the flexibility to be integrated with third party systems, offering freedom to hoteliers for providing one-step-ahead services for their guests.

  • Access Management
    • Inbuilt RADIUS Server
    • 802.16d & 802.16e Compatible
    • Supports multiple vendor
    • PAP/CHAP/EAP-TLS, EAP-TTLS support
    • Offers inbuilt Database
    • Supports Oracle Database
    • User Authentication Server
    • Login through client exe/web-based
    • Based on username and password
    • Interoperability
    • Authorization
    • Based on MAC and IP address
    • Re-Authorization Functionality
    • MAC Based Auto Login
    • Accounting
    • On hours, days, data transfer
  • Captive Portal Capabilities
    • Create Customizable Login Pages – HTTP Enabled
    • Device Based Login Pages – Mobile/Laptop
    • Location Based Captive Portal
    • Social Media Based Authentication
    • Create Page for SMS OTP based login
    • User Self Registration
    • Promotions and Branding options
  • Internet Billing
    • Data Billing
    • Peak & Off-peak Billing
    • Pulse Based Rating
    • Pre-paid and ISP Post-paid Billing
    • Customizable Service Invoice Template
    • Tax, Ancillary and Discount Facility
    • Currency Converter Facility
    • Enable Payment Grace Days
  • System Management
    • IP Pool Management
    • Login Once
    • Zero Configuration
    • DHCP and DNS
    • SmartNat
    • SNAT Management
    • Console & Secured Access (SSH)
    • Diagnostic Tools
    • Demographic Field Option
    • Basic Firewall System
    • Syslog Configurations
    • Swift User Migration Facility
    • Data backup and restore
    • Network Management Options
    • Network packet capture option for admin
  • Third Party Integration
    • CRM Integration
    • Ticketing System Integration
    • Third Party NAS and RADIUS Integration
  • Bandwidth Management
    • Committed and Burstable Bandwidth
    • Individual and Shared Bandwidth Quota
    • Bandwidth Scheduling & Fair Usage Policy
    • Restrict Users Based on Data and Bandwidth
  • Payment Gateway
    • Integrated with 15+ secured payment gateways
    • Facilitates online payment receivables
    • Flexible to integrate with any payment gateway
    • Integrated with 24online payment tracking
  • Guest Management
    • Complete User Life Cycle Management
    • Account ID based User Credentials
    • Create| Activate| Suspend| Renew| Archive Users
    • Demographic Field Option
    • Room based multi-device policy
    • Guest Management Based Reports
    • Guest My Account
  • Ezprint Printer
    • Integrated Solution with 24online HIA
    • In-built printer configuration in 24online HIA
    • One-time Three Coupon Configuration
    • Low-noise, high-speed printing
    • Communication interface parallel port
    • Print high-quality in low cost
  • Web Filtering
    • Web Categories : Default (37+)
    • Block Domains and Ports
    • Protocols supported: HTTP, HTTPS
    • Block Malware, Adult sites
    • Custom Denied Message per Web Category
    • Safe Search Enforcement for Bing
  • Packet Management
    • Prepaid & Postpaid
    • Create Hourly and Day based
    • Registration, Renewal & Topup packages
    • Advance Renewal System (ARS
    • Facility to Carry-Forward
    • Facilitates Topup for prepaid
  • Coupon Management
    • Branding & Customizable Coupon Templates
    • Create Package & Zone wise Coupons
    • Facilitates Online Coupon Purchase
    • Instant coupon generation in printable formats
    • System generated username & passwords
    • In-built Ezprint printer configuration
    • Pin Aging - Coupons with expiry date
  • Multiple Gateway Load Balancing
    • Supports Multiple ISP Links
    • Weight Based Round Robin Traffic Balancing
    • High Connectivity Even During Peak Hours
    • Immediate Failure Detection
    • Intelligently Redirect Traffic to Active Gateways
  • Administration
    • Role Based Multiple Level Administration – Console & Admin GUI (ACL)
    • Change Password Options
    • Multi-functionality Dashboard Facility
    • Ease of admin interface
    • Quick configuration options
  • Reporting
    • Admin GUI Usage Log - *Audit Reports
    • NetKapture| Weblogger | iView Integration
    • Reports in CSV/Printable/Graphical/PDF
    • Diagnostic and System Health Check Tools
    • MIS & BI Reports
  • SMS Gateway
    • Click-n-Configure SMS Gateways
    • Integrated with well-known SMS gateways
    • Manage, Try and Create Facility
    • Facilitates different message templates
    • Send message at different events – Register/Renew/Login/Logout etc
    • Offers complete log of SMS sent
    • SMPP Support
  • Alert Management
    • Event based customizable email templates
    • Schedule alerts for renewal/package
    • Alert users on in-correct login/failure
    • Complete Email Logs
  • PMS Integration
    • Pre-Integrated Solution With 15+
    • Guest Check-In & Check-Out Details
    • Supports Special Code based package allocation (Fidelio)
    • Auto-Synch facility post connectivity failure
    • Offers Consolidated Billing for Internet
    • Supports Centralized PMS System for Multi-location Property

Network Diagram

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